Terms & Conditions

Cancellation and Refunds

Bike Rentals

Cancelation of reservations 48 hours or more prior to the reserved date will result in a 15% administration fee.

Cancelation of reservations 48 hours or more for 4 or more bikes will result in a 50% administration fee

Any cancellation within 48 hours will result in a full charge.

No-shows will be charged the full price.

Customers will receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about the cancellation policy.

Bike Tours

If any reservation holder does not contact us or does not show for reserved tour date the reservation holder will be charged the total price for the number of spots reserved for their tour.

If you cancel your Bike Tour with more than 24 hours notice you will be charged a 25% administration fee. If you cancel within 24 hours or do not show for your tour the full amount of the tour will be charged.

PLEASE NOTE CANCELLATIONS ARE VERY RARE!

Early Rental Returns

If you choose to return a bike rental earlier than your reserved duration, no refund will be given for the reduced time.

Canceled Trips and Rentals

Discovery Adventure Tours reserve the right to cancel any tour or rental prior to departure for any reason whatsoever. In such a case, a full refund of the cost of the trip is given. Discovery Adventure Tours are not responsible for expenses incurred by trip members in preparation for the trip or rentals.